£1500 grant for SME employers to take on an apprentice, call 01444 413745 for details. VACANCY - Rewards Training Manager, Scotland. See website for details.


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Inkfish Call Centre

The level of service Rewards offers is excellent. The company listens to what our business actually needs and offers the most competitive personal package, rather than being happy with just making sure we buy something from them.  The NVQ's in particular have helped us to develop and retain our...

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Tel: 01444 413745
Email: courses@rewards-trc.co.uk

Title

Customer Services Apprenticeship

Reference CSA
Category Apprenticeships
Description

Customer Service Apprenticeship

For you as an individual, an Apprenticeship isn't just a job; it's the first step towards a long-term career. Your employer could join thousands across England that have benefited so far from training an apprentice.

Apprenticeships focus on the whole working specturm, not just individual skills. You learn through a combination of 'on and off the job' education and training. On the job means working alongside colleagues and the rest they learn from us.

The Customer Service Apprenticeship is available at Level 2 and at Level 3

To gain the Level 2 you will need to achieve the following:

  • NVQ Level 2 in Customer Service
  • Key Skills Level 1 in Application of Number
  • Key Skills Level 1 in Communication
  • Technical Certificate -
    Certificate in Customer Service Level 2
  • Employment Rights and Responsibilities

 

To gain the Level 3 you will need to achieve the following:

  • NVQ Level 3 in Customer Service
  • Key Skills Level 2 in Application of Number
  • Key Skills Level 2 in Communication
  • Technical Certificate -
    Certificate in Customer Service Level 3
  • Employment Rights and Responsibilities

 

For further information contact us, using the contact details shown or apply online

Enquiries

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