Electronic Communications

As businesses become increasingly reliant on IT to streamline processes and improve communication, it’s essential that you know how to use e-mail and the internet confidently if you want to be effective at work.

This course will give you the skills you need to communicate at work using e-mail and to access the wealth of services and information available on the World Wide Web. You’ll learn how to use Microsoft Outlook 2003 to send, receive and forward e-mails and how to send attachments such as photos and documents. You’ll be shown how to build and maintain an address book of all your contacts and how to add your signature to each e-mail. The course explains how to use a Web browser, how to find web sites, how to search for information on the Web and how to build a list of your favourite websites.

(If you wish to use this course online without the CD-ROM, ADSL/Broadband connection is strongly recommended)

Please Note: If you enrol on this course you will be sent the accompanying CD-ROM within 8 working days. If you have broadband/ADSL internet access, and wish to use the course before receiving your CD-ROM, you can select the "Online version" option and download the course player. Depending on the speed of your broadband connection, this may take around 5 minutes

What will you learn?

On completion of this course you will be able to:

• Understand the terms used to describe the internet
• Use a browser to access WWW
• Know how to use a WWW search engine
• Know how a scheduler can be used to manage your time
• Print and save WWW pages
• Send and receive e-mail messages
• Follow good practice in e-mail
• Know how to print e-mails
• Open and customise an e-mail package.

Qualifications

Taking this course can count towards part of the following qualifications:

• The European Computer Driving Licence (ECDL)
• ITQ

Click here to enquire online