Customer Service

This NVQ is suitable for anyone who is involved in

• Customer Service as their primary work activity
• Seeking a career in Customer Service
• Wishing to receive recognition for their Customer Service experience.

The qualification will take about 6 - 9 months to achieve. You will receive a workplace visit from a Rewards Assessor on a regular basis to support you.

Benefits to you as an individual:

• Gain a nationally recognised qualification for competence in Customer Service in the workplace
• Increase job satisfaction and gain the incentive to develop your skills further
• Develop valuable up-to-date transferable skills
• Achieve a clear path for career development

Benefits to your employer:

• They will gain a more qualified and competent employee
• They will improve their cost effectiveness
• It will assist them with recruitment and help to reduce staff turnover
• It will help them to identify employees' competence (and gaps in skills and knowlkedge)

For further information download the attached PDF document and/or contact us using the contact details shown, or apply online

Click here to enquire online