Print this| Title | Customer Care |
|---|---|
| Reference | CC |
| Category | Personal Development |
| Description | Customers are becoming more discerning in their needs and seek exceptional service at all times. This course will enable delegates to analyse their own service skills and transform good practice into excellent practice. This course is highly interactive and will analyse the following topics using inputs, excercises, games, reflection, role play and discussion to reinforce the learning points.
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| Location | Edinburgh & Glasgow |
| Cost | £99 + VAT per delegate |
| Enquiries |
Rewards - Training Recruitment Consultancy
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Testimonial
Inkfish Call Centre
The level of service Rewards offers is excellent. The company listens to what our business actually needs and offers the most competitive personal package, rather than being happy with just making sure we buy something from them. The NVQ's in particular have helped us to develop and retain our...
