Print this| Title | Telephone Skills |
|---|---|
| Reference | TRS |
| Category | Personal Development |
| Description | Improving Your First Impression. The telephone is recognised as one of the best ways of doing business. Customers who are handled well will notice the good service, bring more business and build a long-term relationship with your organisation. Creating a poor first impression can cause irreparable damage. This course encourages the delegates to focus on their use of the telephone and reinforces the necessary skills required to create that lasting impression. The objectives of this course are:
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| Location | Edinburgh & Glasgow |
| Cost | £99 + VAT per delegate |
| Enquiries |
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Testimonial
The Richmond Fellowship
The Richmond Fellowship Scotland has been working in partnership with Rewards for almost two years now. In that time, we have put two junior posts through their recruitment and training scheme. I have found the support staff at Rewards very professional and they have a great hands-on approach whe...
