Glossary

Employment Rights & Responsibility

Employment Rights and Responsibilities (ERR) which is not formally assessed, but ensures that an Apprentice knows the key rights and responsiblities they have whilst at work.

Key/Core skills

These are the essential skills that learners need to support them in their job. They include;

 communication;

application of number;

information and communications technology;*

working with others;*

improving own learning and performance;* and

problem solving.*

 *Optional

 Last Updated: 03/02/2009

Technical Certificate

The technical knowledge which underpins the apprentice's job role. This is a broad based qualification that can be integrated with your in-house training and other relevant technical qualifications (e.g. Microsoft, Cisco, Oracle).